Loblaw Companies Limited 2016 Corporate Social Responsibility Report - page 15

Community
Loblaw Companies Limited
2016 Corporate Social Responsibility Report
13
While we continue to build upon
these localized efforts, we are also
taking a longer-term view of our
community investment strategy by
focusing on health care and the
overall wellness of our colleagues
and customers.
With increasing frequency,
Canadians are facing personal
health care challenges that require
support and guidance. Issues like
obesity and chronic disease,
coupled with the evolving needs of
both an aging population and an
increasingly tech-savvy society,
bring about challenges for our
existing health care infrastructure
and questions about how best to
support the needs of Canadians.
We believe we are uniquely
positioned to address these shifting
health care expectations, thanks to
the expertise within our pharmacies
and grocery stores.
The pharmacists in our Shoppers
Drug Mart network are trusted
health care partners who can help
assess, prevent and treat minor and
major ailments. With an eye on the
future, we are arming our pharmacy
teams with innovative technology to
better serve their patients. We are
piloting a new Digital Pharmacy
service, which enables prescription
renewals via a safe and secure
technology; and our acquisition of
QHR Corporation, a leader in the
electronic medical record field, will
help us digitally manage patient
records, prescriptions, laboratory
results, and more. Thanks to our
team at Shoppers Drug Mart, we
have the ability to provide health
care solutions with increased value
and convenience to our customers.
Similarly, wellness is an ongoing
focus in our grocery stores, where
we are broadening our assortment
of Natural Value and Organic
products, fostering wellness
discussions via our network of
in-store registered dietitians, helping
customers make healthier food
choices through the Guiding Stars
®
nutritional rating program, and
more. Across the country, our
stores feature 1,762 pharmacies,
173 optical departments and
Applying a
long-term lens
to health and
wellness
continued
156 medical clinics – all of which
help increase community access to
health care options. Our Discount
and Market stores are able to
support customers as they make
purchase decisions for themselves
and their families. This is an
important responsibility, and we
take it to heart.
From our perspective, health and
wellness is our core customer
offering. It is a thread that runs
throughout our entire business, and
is a critical demonstration of our
company purpose – Live Life Well.
And when it comes to supporting
our communities, what could be
more impactful?
Loblaw and Shoppers Drug Mart/Pharmaprix pharmacists performed
more than 860,000* medication therapy management
services
.
* Data does not include Loblaw pharmacies in the province of Quebec.
“We believe we are uniquely
positioned to address shifting
health care expectations, thanks
to the expertise within our
pharmacies and grocery stores.”
Mike Motz
President, Shoppers Drug Mart
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